Your Questions, Answered

  • What services does Brand and Bloom offer?

    Brand and Bloom specializes in custom laser engraving, live on-site engraving experiences, personalized gifts, balloon arches and installations, corporate events, weddings, and specialty event activations.

    What areas do you serve?

    We proudly serve St. Augustine, Jacksonville, Ponte Vedra, Palm Coast, and the surrounding Northeast Florida area. Travel outside these areas may be available upon request.

    How far in advance should I book?

    We recommend booking at least 2–4 weeks in advance for balloon installations and custom engraving projects. Corporate events, weddings, and live engraving experiences should be booked as early as possible to ensure availability.

  • What is live on-site engraving?

    Live engraving is an interactive experience where guests can personalize selected items during your event. It creates a memorable experience while providing guests with a custom keepsake to take home.

    What types of events are best for live engraving?

    Live engraving is perfect for:

    • Corporate events

    • Brand activations

    • Client appreciation events

    • Weddings

    • Bridal showers

    • Grand openings

    • Holiday parties

    • VIP events

    What items can be engraved on-site?

    Depending on the event, we can engrave:

    • Glassware

    • Bottles

    • Tumblers

    • Coasters

    • Leather goods

    • Wood products

    • Select promotional items

    How many items can be engraved during an event?

    The number varies based on the item and design complexity. A typical four-hour event can accommodate approximately 30–50 items.

    Do guests choose their own engraving?

    Yes! Guests can typically personalize their item with names, initials, dates, logos, or approved custom designs.

    Do you provide the items to be engraved?

    We can provide items or work with products supplied by the client, depending on the project requirements.

    Do you offer live on-site engraving in St. Augustine and Jacksonville, Florida?

    Yes! Brand and Bloom provides live on-site engraving experiences, custom engraving services, and event activations throughout Jacksonville, St. Augustine, Ponte Vedra, Palm Coast, and Northeast Florida.

  • Can I order a single engraved item?

    Absolutely. We offer one-of-a-kind personalized gifts as well as larger bulk orders.

    Can you engrave my company logo?

    Yes. We can engrave most vector-based logos and custom artwork.

    How long do custom engraving orders take?

    Most orders are completed within 5–10 business days, depending on complexity and quantity.

    Do you offer rush orders?

    Rush services may be available based on our production schedule. Contact us for availability.

  • What types of balloon installations do you create?

    We offer:

    • Balloon arches

    • Balloon garlands

    • Organic balloon installations

    • Corporate branding displays

    • Birthday and celebration decor

    • Wedding balloon installations

    How long do balloon arches last?

    Indoor balloon installations typically last several days to several weeks. Outdoor installations generally last 1–3 days depending on weather conditions.

    Can you match my event colors?

    Yes. We work closely with clients to create custom color palettes that match their theme, branding, or event décor.

    Do you set up and remove balloon installations?

    We provide professional installation services, and removal services can be added upon request.

  • Do you offer wedding guest favors?

    Yes. We create custom engraved gifts, glassware, keepsakes, welcome gifts, and personalized wedding details.

    Can you provide live engraving during my wedding reception?

    Absolutely. Live engraving is a unique wedding experience that allows guests to take home personalized keepsakes from your special day.

    Do you work with wedding planners and venues?

    Yes. We frequently collaborate with wedding planners, venues, and event professionals to ensure a seamless experience.

  • Can you customize items with our company logo?

    Yes. Corporate branding is one of our specialties. We can engrave logos, event names, slogans, and personalized messaging.

    Why choose live engraving for a corporate event?

    Live engraving creates meaningful guest engagement, enhances brand recognition, and provides attendees with a personalized takeaway they are likely to keep and use.

    Can you accommodate large events?

    Yes. We can discuss event size, guest count, and timing to determine the best solution for your activation.

  • How do I get a quote?

    Simply contact us through our website at www.brandandbloomevents.com with details about your event or project, and we'll provide a customized quote.

    Is a deposit required?

    Yes. A deposit is required to reserve your date. The remaining balance is due prior to or on the day of service.

    What forms of payment do you accept?

    We accept major credit cards and other electronic payment methods.

    Are deposits refundable?

    Deposits are generally non-refundable but may be transferable depending on the circumstances and notice provided.

  • Are you insured?

    Yes. We carry business insurance and can provide documentation upon request for venues and corporate clients.